Intelligence, Marketing, AI voice booking and Conversations
Four add-ons for your taxi or grocery platform. Intelligence turns your figures into a dashboard and a report, and answers routine support messages. Marketing helps people find you on Google and in AI assistants. AI voice booking, for taxi, lets riders book a ride by phone call, on your own number or your website, with an AI assistant. Conversations answers your customers on WhatsApp and, for taxi, books rides and sends ride updates there.
Each add-on is $99 a month, and AI voice booking's includes 600 minutes of calls, then $0.15 a minute, up to a monthly limit you choose. Any two are $179 a month, any three $249 and all four $299. Sold separately from every plan, Starter to Enterprise. AI voice booking, and booking and ride updates in Conversations, are for taxi platforms only. No setup fee, month to month.
$99/mo
Each add-on, any plan
$179/mo
Any two add-ons
$249/mo
Any three
$299/mo
All four
600 minutes
AI voice booking, then $0.15 a minute
No setup fee
Month to month
Use of each add-on is counted separately from your plan, against its own monthly allowance. Past it, Intelligence, Marketing and Conversations pause that work and you are told; AI voice booking's calls are $0.15 a minute, up to the monthly limit you choose.
Intelligence
$99/mo on any plan · sold separatelyIntelligence puts your platform's own figures on a dashboard, writes a regular report on them, and answers your customers' routine support messages for your team.
Business Health Score
A dashboard of your platform's own figures: trips or orders, revenue, active customers and drivers, customers who have gone quiet, and a 0 to 100 Business Health Score. Refreshed nightly.
Reports Agent
A weekly or monthly report by email, written by AI from those figures, with a link to the dashboard. You approve each report before it is sent.
Support Triage
AI answers to your customers' routine support messages, in your support desk: where a ride or order is, when it will arrive, and past trips or orders. Each answer is labelled as AI and written in the customer's language. It only answers: cancellations, refunds, complaints and anything it is unsure of go to your team. Answers have a daily limit and count against the module's monthly allowance; past either, messages go to your team in the desk, and you are told.
Customer Insights
Panels on the same dashboard about your customers: how many rode or ordered in the last 30 days, and how many have gone quiet.
Where you see it
The dashboard and the report are in a separate console we set up for you. The answers appear in your support desk. Only totals reach the dashboard, never a customer's details, and names, phone numbers, email addresses and IP addresses are removed from a message before any AI model sees it.
Marketing
$99/mo on any plan · sold separatelyMarketing helps people find your business: a blog on your own website, and a regular check on where you stand on Google and in AI assistants.
Blog
A blog on your own website, which we set up. Every week a topic your customers search for is chosen, and up to one new post a week is drafted for you. Each post waits for your approval, until you choose to let posts publish on their own.
Google rankings
Where your website ranks on Google for up to 20 keywords, in up to 2 countries, checked every week.
AI mentions
Whether AI assistants name your business when asked the questions your customers ask, on up to 20 questions every 4 weeks.
App Store keywords
Keyword research for your customer app's listing on Apple's App Store, with a suggested title, subtitle and keyword field. Apple's store only.
Where you see it
Your posts, rankings and AI mentions are in a separate console we set up for you, and each post is published on your own website.
AI voice booking
$99/mo on any plan · sold separatelyIncludes 600 minutes of calls a month, then $0.15 a minute, up to a monthly limit you choose, so a bill never runs away.
AI voice booking, for taxi platforms, lets your riders book a ride by phone call. They call your own number, or tap Call to book on your own website, and an AI assistant books the ride through your own booking system and answers their questions from your FAQ.
Calls to your own number
Riders call your own phone number, and an AI assistant answers in English and says it is an AI when the call starts. We connect your phone line when you want calls answered.
Call to book on your website
A Call to book button on your own website starts the same call from the rider's browser.
Books through your system
It asks only for what it still needs, reads the trip back (the places, the ride type and the fare) and books the ride through your own booking system only after the rider says yes.
Answers your FAQ
It answers riders' questions from your own FAQ.
Hands over to your team
It never cancels, changes or refunds a ride. For anything else, it hands the rider over to your team.
No recording
No audio of a call is recorded.
Where you see it
Calls come in on your own number or through Call to book on your own website, and the rides they book are in your own booking system.
Opens our demo taxi website: tap Call to book. It asks to use your microphone. Demo bookings are not real rides. Our Privacy Policy says how demo calls are handled.
Conversations
$99/mo on any plan · sold separatelyConversations puts an AI assistant on your own WhatsApp Business number. It answers your customers, books rides for taxi riders and sends them ride updates, and every chat is in your support desk, where your team can take over.
Answers on WhatsApp
The assistant answers your customers on your WhatsApp number, from your own FAQ and from their own rides or orders: where a ride or order is, when it will arrive, and past trips or orders.
Books rides in the chat
For taxi: riders book in the chat, choosing now or later with a button, picking from a list and sharing a map pin. The assistant books the ride through your own booking system only after the rider says yes.
Ride updates
For taxi: WhatsApp messages as the ride goes, the ones you switch on: booking confirmed, driver assigned with the driver's name, plate and photo, driver arriving, trip started, trip ended, and a payment link. They go to riders who have written to you on WhatsApp.
Chats in your support desk
Every WhatsApp chat is in your support desk. Your agents reply from there, and once an agent writes, the assistant stops answering that chat.
Your team keeps the rest
The assistant cannot cancel, change or refund a ride; those stay with your team.
Where you see it
The assistant answers on your own WhatsApp Business number, which we connect for you. Every chat is in your support desk, and the rides it books are in your own booking system. Meta bills its WhatsApp message charges to your own WhatsApp Business account, outside our fees.
FAQ
Questions about the add-ons
How much do the add-ons cost?
Each add-on is $99 a month. AI voice booking's $99 includes 600 minutes of calls, then $0.15 a minute, up to a monthly limit you choose, so a bill never runs away. Any two are $179 a month, any three $249 and all four $299. Each works on any plan, and no plan includes them, not even Pro or Enterprise. AI voice booking, and booking and ride updates in Conversations, are for taxi platforms only. There is no setup fee, and each is billed month to month.
Do I need a particular plan?
No. You add one, two, three or all four to any plan, Starter to Enterprise. They are sold separately from the plans. AI voice booking, and booking and ride updates in Conversations, are for taxi platforms only.
Where do I see them?
Intelligence and Marketing are in a separate console we set up for you: the dashboard, the reports, your blog posts, your rankings and your AI mentions. Intelligence's answers to your customers appear in your support desk, labelled as AI. AI voice booking's calls come in on your own number or through Call to book on your own website. Conversations answers on your own WhatsApp number, and every chat is in your support desk. The rides either one books are in your own booking system.
Is there a limit, and does it use my plan's?
Yes, its own. Use of each add-on is counted separately from your plan, against its own monthly allowance. Past it, Intelligence, Marketing and Conversations pause that work and you are told; AI voice booking's calls are $0.15 a minute, up to the monthly limit you choose. Intelligence also has a daily limit on answers to your customers. Past either limit, messages go to your team in the support desk, and you are told.
Can the AI cancel a ride or give a refund?
No. Intelligence only answers: cancellations, refunds, complaints and anything it is unsure of go to your team. AI voice booking books a ride only after reading the trip back and hearing a yes, never cancels, changes or refunds one, and hands anything else to your team. Conversations books a ride only after the rider says yes, and cannot cancel, change or refund one.
What happens to my customers' personal data?
For Intelligence, only totals reach the dashboard, and names, phone numbers, email addresses and IP addresses are removed from a support message before any AI model sees it. The AI provider that reads your customers' messages is on our Sub-Processor List. AI voice booking records no audio of a call.
Who pays for WhatsApp messages?
Meta bills its WhatsApp message charges to your own WhatsApp Business account, outside our fees. Conversations itself is $99 a month.
Can I try AI voice booking?
Yes, on our demo taxi website (https://taxi.demo.exicube.com/?talk=1): tap Call to book and book a ride on the call. It asks to use your microphone, and demo bookings are not real rides.
Add them to any plan
Each add-on at $99 a month (AI voice booking's with 600 minutes of calls, then $0.15 a minute, up to a monthly limit you choose), any two at $179, any three at $249 and all four at $299 a month. Sold separately from every plan, Starter to Enterprise.