Frequently Asked Questions

The base price includes your branded Customer App (iOS & Android), Driver/Provider App (iOS & Android), the web-based Admin Panel, managed cloud hosting, and initial app store submission. Each plan includes hosting sized for your scale. Taxi & Grocery: Starter supports up to 5,000 customers and 500 drivers, Advanced up to 15,000 customers and 1,500 drivers (+ multi-vendor support for Grocery), Pro up to 30,000 customers and 3,000 drivers (+ multi-vendor support for Grocery). Taxi Enterprise offers unlimited drivers with custom maps and a dedicated account manager.

No. Our pricing is transparent. You pay the setup fee and the monthly managed service fee which covers hosting, maintenance, and support. Third-party services like SMS notifications (Twilio), payment gateway fees (Stripe), email delivery, and app store developer fees are billed directly by those providers — not by us.

No. Exicube does not charge transaction fees or take a revenue share. You keep your earnings minus standard payment gateway processing fees (e.g., Stripe's 2.9% + 30¢), which are charged directly by the gateway provider — not by us.

Standard implementation takes 7–15 business days from the date we receive all prerequisites (branding assets, app store developer accounts, payment gateway keys). Excludes weekends, public holidays, and app store review times. Custom feature work is scoped separately.

Not at all. Our team handles the entire technical setup, deployment, and app store approval process.

We publish the apps under your own Apple Developer and Google Play Console accounts, ensuring you retain full ownership of your brand presence.

Yes, all plans include white-labelling which covers your logo, brand colours, and app names.

Yes, we offer custom development services for enterprise clients. Please contact sales to discuss your specific requirements and get a quote.

Exicube works globally — any currency, with Stripe, Square, and Cash payment options.