Intelligence and Marketing
Two modules for your taxi or grocery platform. Intelligence turns your figures into a dashboard and a report, and answers routine support messages. Marketing helps people find you on Google and in AI assistants.
$99 a month each on Starter and Advanced, or $179 for both, and included on Pro and Enterprise. No setup fee, month to month.
$99/mo
Each module, Starter and Advanced
$179/mo
Both modules
Included
On Pro and Enterprise
No setup fee
Month to month
Each module has a monthly allowance. Past it, that work pauses and you are told.
Intelligence
$99/mo on Starter and Advanced · included on Pro and EnterpriseIntelligence puts your platform's own figures on a dashboard, writes a regular report on them, and answers your customers' routine support messages for your team.
Business Health Score
A dashboard of your platform's own figures: trips or orders, revenue, active customers and drivers, customers who have gone quiet, and a 0 to 100 Business Health Score. Refreshed nightly.
Reports Agent
A weekly or monthly report by email, written by AI from those figures, with a link to the dashboard. You approve each report before it is sent.
Support Triage
AI answers to your customers' routine support messages, in your support desk: where a ride or order is, when it will arrive, and past trips or orders. Each answer is labelled as AI and written in the customer's language. It only answers: cancellations, refunds, complaints and anything it is unsure of go to your team. Up to 5,000 answers a month; past that, messages wait for your team in the desk.
Customer Insights
Panels on the same dashboard about your customers: how many rode or ordered in the last 30 days, and how many have gone quiet.
Where you see it
The dashboard and the report are in your ExiReach console, a workspace we create for you. The answers appear in your support desk. Only totals reach the dashboard, never a customer's details, and names, phone numbers, email addresses and IP addresses are removed from a message before any AI model sees it.
Marketing
$99/mo on Starter and Advanced · included on Pro and EnterpriseMarketing helps people find your business: a blog on your own website, and a regular check on where you stand on Google and in AI assistants.
Blog
A blog on your own website, which we set up. Every week a topic your customers search for is chosen, and up to one new post a week is drafted for you. Each post waits for your approval, until you choose to let posts publish on their own.
Google rankings
Where your website ranks on Google for up to 20 keywords, in up to 2 countries, checked every week.
AI mentions
Whether AI assistants name your business when asked the questions your customers ask, on up to 20 questions every 4 weeks.
App Store keywords
Keyword research for your customer app's listing on Apple's App Store, with a suggested title, subtitle and keyword field. Apple's store only.
Where you see it
Your posts, rankings and AI mentions are in your ExiReach console, a workspace we create for you, and each post is published on your own website.
FAQ
Questions about the modules
How much do Intelligence and Marketing cost?
$99 a month each on Starter and Advanced, or $179 a month for both. Pro and Enterprise include both. There is no setup fee, and each is billed month to month.
Do I need the Pro plan?
No. On Starter and Advanced you add either module, or both, to your plan. Pro and Enterprise include both.
Where do I see them?
In your ExiReach console, a workspace we create for you: the dashboard, the reports, your blog posts, your rankings and your AI mentions. Answers to your customers appear in your support desk, labelled as AI.
Is there a limit?
Yes. Each module has a monthly allowance. Past it, that work pauses and you are told. Intelligence answers up to 5,000 customer messages a month; past that, messages wait for your team in the support desk.
Can the AI cancel a ride or give a refund?
No. It only answers. Cancellations, refunds, complaints and anything it is unsure of go to your team.
What happens to my customers' personal data?
Only totals reach the dashboard. Names, phone numbers, email addresses and IP addresses are removed from a message before any AI model sees it. The AI provider that reads your customers' messages is on our Sub-Processor List.
Included on Pro and Enterprise
On Starter and Advanced, add either module for $99 a month, or both for $179.